Seattle Public Library

On Wednesday, blogger Eric Hellman wrote this recap of an event at which Mamillan CEO John Sargent spoke (via). Sargent’s comments on libraries were quite distressing; he described borrowing library ebooks like this: “It’s like Netflix, but you don’t pay for it. How is that a good model for us?”

Yikes. Sargent’s anti-library-ebook argument is essentially that borrowing physical books from a library is a major drag, so people don’t do it so often. Borrowing ebooks is super easy, and that will bring the publishing industry to its knees.

Hellman, who actually asked Sargent the library question at the event, says this: “he has gaps in his knowledge of libraries.” I would put it in slightly stronger terms: it sounds like Sargent hasn’t borrowed a library book in 20 years, if ever.

Sargent doesn’t know about online card catalogs, which allow you to order physical books and have them waiting for you at the branch of your choosing. He thinks ten people reading a book will destroy it. He thinks anybody can get a card to any library in the country (in fact, you have to be at least a state resident, as I found out last year when I talked to Rachel Martin, a librarian at the Seattle Public Library). Basically, Sargent doesn’t know much about checking out books.

More troublingly, he seems to see libraries as foolhardy businesses that aren’t charging (and aren’t tithing out publishers) enough. Personally, I see free access to public libraries as a fundamental human right in an industrialized nation. It’s a sizable difference of opinion.

And I’m noticing something else: the more Sargent talks, the more dictatorial and greedy he sounds. …
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